Return Policies

**Return Policy - Naive Nurse:**

At Naive Nurse, we value your satisfaction and strive to ensure you're delighted with your purchase. Here's what you need to know about our return policy:

1. **Case-by-Case Basis:**
- We are committed to assisting our customers and making things right. Returns are handled on a case-by-case basis to ensure we address your needs effectively.

2. **Print-on-Demand:**
- Please note that all our merchandise is print-on-demand, meaning each item is created specifically for you upon processing and purchase. As such, we do not accept returns without probable cause.

3. **Notification of Changes:**
- If you need to make changes to your order, please notify us within 24 hours of placing your order. Once an order has been processed, changes may not be possible.

4. **Defects or Issues:**
- In the event of defects or other issues with your merchandise, please contact us via our company chat, contact us, and help@naivenurse.com within 48 hours of receiving your order.
- We will promptly address your concerns and work with you to find a satisfactory resolution.

5. **Timeframe for Return Eligibility:**
- If you contact us regarding a defect or issue with your merchandise after 48 hours of receiving your order, your order may be nullified for return or refund eligibility.

6. **Customer Assistance:**
- If you have any questions or need assistance with your order or a potential return, please don't hesitate to reach out to our customer service team. We're here to help!

Thank you for choosing Naive Nurse. We appreciate your understanding and support!

 

UPDATED 8/7/2024